求职目标要明确,简历要围绕一个求职目标来写,含糊的、笼统的、毫无针对性的简历会使求职者失去很多机会。以下是客户服务电子版英文简历模板,欢迎阅读!
客户服务电子版英文简历模板
范文大全
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No.67, Lane123 Job Road,District, Shanghai, 200070
Objective: Customer Service
Customer Service Representative
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales
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Dynamic customer service professional experienced in both call-center and retail store settings.
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Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
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Build and maintain enduring customer relationships to boost sales and generate repeat business.
Professional Experience
ABC Company, Sometown, WI (National retail brand with a fast-growing catalog operation)
Customer Service Representative
09/2011 to Present
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Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
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Listen attentively to caller needs to ensure a positive customer experience.
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Access electronic and paper cataloging systems to look up product information and availability.
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Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
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Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
DEF Company, Sometown, WI (Sometown’s largest showroom for residential and commercial flooring)
Customer Service Representative
06/2011 to 09/2011
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Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion.
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Memorized the company’s product offerings; contributed to a 12% sales increase for the quarter by communicating product benefits and providing excellent service.
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Recommended solutions within customer budgets and proactively followed up with all leads.
Education
ABC College School
Sometown, WI
Diploma
5/2011
Seminars completed:
The Customer Focus | Creating Win/Win Relationships | The Customer Is Always Right
Available for evening and weekend shifts
英文简历的工作经验的陈述
工作经验是一份resume中令招聘者相当感兴趣的一项内容,善加措词是必不可忽视的要务。
刚毕业,何来工作经验?其实,客下读书时的兼职、实习、实践,以至所曾参加的一些课外活动-协助助出版学校刊物、举办活动,展览、宣传……都可算是工作经验、不过,表达起来要有针对性地展开,列出那些与所找工作有关连的项目重点介绍,必要时更可使用summary的方式,给招聘者深入的了解。
我手头这份材料的相关表这实在简陋呆板:
1996/7-1996/8 General Clerk, IBM
1995/7-1995/8 Account clerks, Manley Toy Trading
1994/6-1994/8Salesgirl,Esprit.
倘能换一种表述如:
Three years of job experience in different positions have offered me opportunities to understand different job aspects.
-As a General Clerk(IBM),Accounts clerk (Manley Toy Trading),I have learned how to prepare purchasing
orders, place orders, handle accounting mattery, check voucher,……also(Salesgirl, Esprin)developing
the technique of sellina, serving and stocking.
岂非能更好地突出个人工作经验,吸引招聘者的注意力!