客服人员的英文简历模板

　　各位小伙伴，为了找到一份好的工作，在英文简历上面也是需要下足功夫的，以下是客服人员的英文简历模板，欢迎阅读!

　　客服人员的英文简历模板

范文大全

XXX@范文大全.com

(+86) 13xxxxxxxxxx

Weibo: xxxx

Objective: Junior Customer Service Representative

Self-evaluation

•

Several customer internship experience, familiar with the basic process of customer service

•

A solid business knowledge in XX industry

•

Good communication skills

Skills

•

Mandarin Proficiency Test Certificate, 1st Grade, B Level

•

CET-6 (538)

•

Proficiency in MS Word,Excel,PowerPoint

Customer Service Experience

Shanghai  Langte Technical Services Ltd.

2013.12-2014.05

Customer Service Representative (Intern)

•

Contacted with the customers who have purchased the product

•

Recorded customer issuesand generated documentation through the CRM system 

Zhejiang, Runxun Telecom Ltd.

2012.07- 2012.10

Service Specilist (Intern)

•

Solved customer problems, periodically query the database and supplementary Information 

•

Called the customers to comfirm whether the information changed

XX Industry Experience

Shanghai Dada Software Training

2012.07-2012.09

IT Skills Training

•

j2ee training jsp, servlert, ssh, jquery, mybitas, dwr Etc.

Other Experience

Jobs University Students' Union

2011.10-2012.09

Organization Department Officer

•

Organized Orientation Party and New Year's party

Jobs University "Freshmen Cup" English Speech Contest

2012.03

Education

Jobs University

2010.09-2014.06

Bachelor of XX

Second-class Jobe University scholarship for two consecutive years (10% of class)

Hobbies

Calligraphy, Badminton

　　拓展阅读：英文简历中的Skills技能

　　范例：

　　Language

　　English TEM8

　　Spanish Basic

　　Computer skills

　　Word, Excel, Power Point Basic Knowledge

　　注意点：

　　1. 将主要技能分类，一般公司看中的主要是语言技能和电脑技能。

　　2. 技能在左侧，右侧为该技能你获得的证书或者是熟练程度。

　　技能类常用词汇：

　　关于熟练程度的词汇：

　　基本掌握：Basic knowledge

　　中等掌握：Medium

　　十分熟练：Advance(语言可以用Fluent)

　　英语证书类：

　　大学英语四级 CET4 (College English Test Band 4 Certificate)

　　大学英语六级 CET6 (College English Test Band 6 Certificate)

　　英语专业四级 TEM4 (Test for English Major Grade 4 Certificate)

　　英语专业八级 TEM8 (Test for English Major Grade 8 Certificate)

　　商务英语证书 Business English Certificate)

　　雅思 IELTS (International English Language Testing System)

　　托福 TOEFL (Test of English as a Foreign Language)

　　BEC初级 (BEC Preliminary Level，缩略为BEC Pre.)

　　BEC中级 (BEC Vantage Level，缩略为BEC Van.)

　　BEC高级 (BEC Higher Level，缩略为BEC Hi.)

　　计算机类：

　　全国计算机一级证书 First-level Certificate for National Computer

　　网络工程师 Network Engineer

　　软件设计师 Software Architect

　　数据库分析师 Database Analyst

　　网络管理员 Webmaster

　　信息系统项目管理师 Information Systems Project Management Division

　　网络规划设计师 Network Planning Designer

　　多媒体应用设计师 Multimedia designer